Information Systems Engineer

Titulo da Vaga: Information Systems Engineer

Localização: São Paulo – SP

Descrição da Vaga: Job Description:Skills & Qualifications

• Exceptional knowledge of industry best practices in IT infrastructure operations and support as well as cybersecurity tools and methodologies.

• Hardware and software troubleshooting skills.

• Experience designing, installing, configuring, and supporting Windows, Linux, and Mac operating systems.

• Solid understanding of common TCP/IP Service Protocols, such as ICMP, DNS, FTP, SMTP, HTTP, SNMP, SSH. Also in the following technologies and protocols: PPTP, L2TP, 802.1q, 802.1x, SSL, IKE, IPSec, 3DES, AES, SHA-1, MD5

• Experience with design, installation and/or operation of network security solutions, including at least three of the following: Firewalls, VPNs, IDP/IPS, Antivirus Gateways, Web Content Filtering, Antispam, Vulnerability Managers, Database Security, and VoIP Security.

• Experience with authentication systems such as LDAP, RADIUS, TACACS+, Active Directory, Digital Certificates / PKI.

• Experience designing and/or operating/maintaining Wireless networking in a secure way.

• Solid understanding of VoIP solutions and VoIP security systems is a plus.

• Holder of network and/or security related certifications/qualifications is a plus.

• Experience racking network equipment and structured cabling

• Experience with VMware (ESXi, VCenter) is a plus.

• Bilingual (English & Portuguese) is required, Spanish a plus.

• Basic knowledge of low voltage electricity.

• Adaptable and flexible, operating in a fast-paced, dynamic environment.

• Bachelor / Engineering degree in Computer Science, Electronics or Telecommunications or equivalent education and experience

• Valid visa to travel to the United States.

Job Duties and responsibilities

• Help build and organize allocating equipment for hires throughout LATAM.

• Day-to-day focus is on the IT Support operations function, providing excellent customer service to our employees in the LATAM region.

• Support IT onboarding sessions for new LATAM employees.

• Develop and document IT procedures and pragmatic problem-solving.

• Account management for password resets and lockout.

• Diagnose computer problems and provide technical support.

• Troubleshoot software and hardware.

• Provide technical support to any client or peer using the conference or training rooms.

• Maintain and troubleshoot the VoIP system present in the office, as well as any peripheral projects related to it.

• Maintain and Improve network availability and security controls.

• Take internal and external training as needed (including self-training modules) to keep product knowledge at the best possible and be an expert resource for your peers.

• Participate in team projects and meetings and collaborate effectively.

• Build and maintain relationships across multiple internal teams.

• Be able to process and respond to requests from your peers promptly.

• Be able to respond to emergencies at the office after-hours quickly.

• Work with third-party vendors to resolve reported incidents.

• Lift heavy equipment as needed (up to 50 lbs).

About Us:Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network – today and into the future. Only the Fortinet Security Fabric architecture can deliver security without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 500,000 customers trust Fortinet to protect their businesses.We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at [email protected].Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying.

Nome da Empresa: Fortinet

Salário:

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