Operations Manager | Driver Funnel

Titulo da Vaga: Operations Manager | Driver Funnel

Localização: São Paulo – SP

Descrição da Vaga: We are looking for an individual who has strong operational and analytical skills, as well as strategic business sense. In this role, you will manage our national operations and be a teammate in coming up with initiatives to drive growth and operational efficiencies. This is a key position that can make a big impact on business and change the way people move in our countries. We are currently operating in most main cities in the country, and we have a lot of exciting projects going on!This role calls for a combination of analytics and ability to operationalize processes in a fast paced environment.What you’ll do:

• Problem Solving: Identify the root cause of risks and opportunities, propose multiple, practical solutions, and weigh tradeoffs to recommend best approach
• Stakeholder Management: Maintain productive working relationships with immediate team and cross-functional partners, specially Product and Operations, but also Marketing, Customer support, Policy, and Legal to scope, test and implement initiatives
• Strategic Ownership: Help develop, lead, and implement strategy to achieve business priorities in Brazil
• Business Sense: Monitor, understand, and interpret key operational and financial metrics to help figure out strategy and action plans. Develop and apply understanding of the levers that move our business
• Process Optimization: Implement, optimize, and scale core analyses and processes across [the region] and beyond, regularly reviewing performance
• Product Improvement: Proactively search for new features or improvements that could improve the experience on and efficiency of our marketplace, measure their impact and collaborate with Product teams around the world to implement launches in Brazil

What you’ll need:

• Education: We encourage people from all backgrounds to apply
• Years of Experience/Industries: 3+ or more years of professional experience
• Data-Driven Mentality: Make strategic decisions based on data analysis and interpretation. Experience getting in the weeds of data, balanced with the ability to see the big picture
• SQL Proficiency needed
• Communication: Portuguese and English proficiency. Able to interpret and present data to various audiences in an engaging and comprehensive, yet succinct manner
• Teamwork: Demonstrate optimism, respect others, and work well in a team. Ability to work with people from diverse backgrounds and responsibilities. Maintains healthy working relationships, even in disagreements
• Executional Excellence: Ability to work and accomplish multiple tasks in parallel, delivering results in a fast-paced and ambiguous environment, while maintaining high-quality work standards
• Planning & Organization: Ability to create detailed project plans with project stages, milestones, basic interdependencies, and owners

Nice to have:

• Customer Funnel experience
• Customer KYC understanding

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran Status, or any other characteristic protected by law.

Nome da Empresa: Uber

Salário:

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